Thank you for choosing Heatronics! We are here to ensure your satisfaction with our products. If you are facing any issues with your product, please follow the steps below to register your concern under our warranty process.
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Claim Warranty : LINK

 

📋 Step 1: Provide Your Details and Describe the Issue

  • Fill in your contact details (Name, Email, Phone, and Product Information).
  • Clearly describe the issue you are facing with the product so that we can better assist you.

🧾 Step 2: Upload Proof of Purchase

  • Attach a clear and valid bill/invoice as proof of purchase.
  • A valid proof of purchase is mandatory for processing your claim.

📷 Step 3: Upload Photos or Videos

  • Upload clear photos or videos showcasing the issue with the product.
  • Visual evidence helps us verify the problem faster.

🔍 Step 4: Support Team Review and Resolution

Once you submit the form:

  1. Our Quality Assurance (QA) team will carefully review your details and uploaded documents.
  2. If your claim is verified:
    • The repaired/replaced product will then be delivered back to you.
  3. Please allow us up to 2 working weeks to resolve the issue end-to-end.

⚠️ Important Notes:

  • Accurate Information: Ensure all submitted details are correct to avoid delays.
  • Warranty Coverage: The warranty covers manufacturing defects only.
    • Issues caused by misuse, physical damage, or unauthorized repairs are not covered.
  • Customers will have to bear the cost of shipping.

📞 Need Immediate Help?

If you have an urgent query, please contact us at:
📱 +91 9971008734
or email us at: wecare@heatronics.in
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Have questions? We’re here to help! 

💌 Reach us at wecare@heatronics.in.

 

Thank you for choosing Heatronics! 🌟